| An item is missing from my shipment |
7/29/2009 by
AO
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| Click the My Account link at the top right hand side of our site to track your order status.
Be sure that all of the items in your order have shipped already.
If you order displays your Package Tracking Numbers . . . |
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| Has my order shipped? |
7/29/2009 by
AO
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| Click the My Account link at the top right hand side of our site to check your order's status. |
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| How do I change quantities or cancel an item in my order? |
7/29/2009 by
AO
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| Click the My Account link at the top right hand side of our site to view orders you have placed. Then click the on the order you want to edit. Please note that once an order has begun processing or has shipped, the order is no longer editable. |
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| How do I track my order? |
7/29/2009 by
AO
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| Click the My Account link at the top right hand side of our site to track your order. |
| More Info |
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| My order never arrived. |
7/29/2009 by
AO
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| Click the My Account link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers . . . |
| More Info |
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| When will my backorder arrive? |
7/29/2009 by
AO
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| Backordered items are those which are temporarily out of stock. Most items are in stock at all times, but periodically we do run out of a product. When this occurs we put the order status as Backordered . . . |
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